Privacy & Data Protection
ZK99 takes our responsibility to protect your privacy and personal data seriously. This document clearly outlines the types of data we collect, the purposes for which it is used, and your rights as a ZK99 member.
Our Privacy Commitment
At ZK99, privacy is not just a written policy — it is a practice we uphold every day.
All data transmitted between your browser and ZK99's servers is encrypted using SSL 256-bit technology — the same level of security used by Malaysia's leading banks.
The personal and financial data of ZK99 members is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24-hour security monitoring.
You have full control over your ZK99 account — including the right to access, correct, download, or delete your personal data at any time.
ZK99 has never and will never sell, rent, or trade member personal data to any third party for marketing or commercial purposes without your explicit consent.
You can opt in or out of marketing communications from ZK99 at any time via your account settings or by contacting our support team.
The ZK99 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
ZK99 (referred to as "we", "ZK99", or the "Platform") is fully committed to protecting the privacy and security of the personal data of every individual who uses our platform at zk99.click. This Privacy Policy sets out in detail how ZK99 collects, uses, stores, discloses, and safeguards your personal information.
This document applies to all ZK99 platform users — whether you are a registered member, a casual visitor, or any party interacting with our services. By accessing or using the ZK99 platform, you agree to the privacy practices described in this document.
ZK99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs the collection, processing, and use of personal data in commercial transactions. We take this compliance seriously and have put in place robust internal procedures to ensure your data is handled in accordance with all applicable legal requirements.
ZK99 only collects data that is genuinely necessary to provide you with the best possible service. The following are the categories of data we may collect:
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity | Full name, identification card number, date of birth, gender | Mandatory |
| Relationship | Email address, phone number, residential address | Mandatory |
| Financial | E-wallet details, bank name, transaction records | Mandatory |
| Technical | IP address, device type, web browser, operating system | Automatic |
| Usage | Betting history, games played, activity logs | Automatic |
| Options | Language preference, marketing settings, game preferences | Options |
ZK99 collects your personal data through various channels and methods, including:
ZK99 uses the personal data collected for the following purposes, all of which are lawful and necessary for the provision of our services:
ZK99 does not sell, rent, or trade members' personal data to third parties. However, in certain circumstances, ZK99 may share your information with the following parties strictly for service purposes:
All third parties that receive your data are bound by strict data protection agreements and are only permitted to process your data for the specified purposes. ZK99 does not allow these parties to process your data for any other purpose.
The ZK99 platform uses cookies and similar tracking technologies to enhance your user experience. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the ZK99 platform.
ZK99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:
Under Malaysia's PDPA 2010 and ZK99's privacy policy, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data ZK99 holds about you. Requests can be made through your account settings or by contacting our customer support.
You may request the correction of any inaccurate or incomplete personal data. You may also update most profile information directly through the ZK99 account settings page.
You may request the deletion of your personal data in certain circumstances. However, some data may need to be retained for legal compliance or financial record-keeping purposes.
You may object to the processing of your data for direct marketing purposes at any time. Such requests will be actioned within 10 business days.
You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) for transfer to another platform upon request.
In certain circumstances, you may request to restrict how ZK99 processes your data while any dispute or appeal is pending resolution.
To exercise any of the above rights, please contact us by email at support@zk99.click or via live chat. We will process your request within 30 days, or sooner depending on the complexity of the request.
ZK99 retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal requirements. General data retention guidelines are as follows:
Once the retention period has lapsed, data will be securely deleted or anonymised in accordance with ZK99's data disposal procedures, which comply with security standards.
ZK99 services are exclusively available to individuals aged 18 and above. ZK99 does not knowingly collect or process any personal data from individuals under the age of 18.
Should we discover that personal data belonging to a minor under the age of 18 has been collected, we will take immediate steps to delete that data and close the account in question. Parents or guardians with concerns about their child's data may contact us directly at support@zk99.click.
ZK99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements to how we protect your data. When significant amendments are made, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the ZK99 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding ZK99's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) at:
We are committed to resolving any privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the PDPA 2010.
Your Data Is Safe With ZK99
ZK99 uses enterprise-grade security technology to keep your personal data safe at all times. Register now and enjoy a secure, exciting betting experience with Malaysia's largest community.